Last updated: 11/16/2020
Our privacy practices are compliant with applicable data protection and privacy laws, including the California Consumer Privacy Act (“CCPA”).
“Personal information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a particular consumer or household. Personal information includes information such as real names, postal addresses, email addresses, and social security numbers.
Under CCPA’s broad definition, “personal information” may also include unique identifiers, IP addresses, biometric information, internet or other network activity (such as browsing history, search history, etc.), geolocation data, audio/visual data, and even inferences which may be drawn from any of the above to create a profile about a consumer.
How We Collect, Use, and Share Your Information
In the previous 12 months, we’ve collected, used, and shared personal information from this website as described below:
|Info Collected||Sources of Info||Business Purposes||Shared With|
|Log files, browser type, operating system, and other device information||Collected directly from online users; received in aggregate form from third-party service providers||Analyzing web traffic, optimizing website content for different operating systems||Third-party service providers; Our research partners that we collaborate with on joint projects and offerings|
|Browsing information, such as date and time you visited our website, number of pages you viewed, time in seconds you spend on each page, and details of the any website you visited before and/or after our site.||Collected from internet cookies attached to users while visiting website.||Site optimization for different operating systems, optimizing which content should be featured.||Third-party service providers; Our research partners that we collaborate with on joint projects and offerings|
|Names, email addresses, phone numbers, IP addresses, unique identifiers||Web forms, email correspondence||Communicating with you; newsletters||Vendors (e.g., as required for secure database management and newsletter updates); Our research partners that we collaborate with on joint projects and offerings|
Personal Information We Sell and disclose
CCPA defines the term “sell” broadly. Its meaning includes “renting, releasing, disclosing, disseminating, making available, [and] transferring…for monetary or other valuable consideration.”
Under this definition, the CCPA’s broad definition of “personal information,” we may “sell personal information” about you to our clients or other collaboration partners, such as your contact information or certain combinations of anonymized or pseudonymized demographic and other information.
Categories of information we have “sold” (under this CCPA definition) in the previous 12 months include: IP addresses; personal information sent to us via email; and other anonymized or aggregated information from research and survey results.
Categories of information we’ve otherwise disclosed for a business or commercial purpose (for example, for confidential use by our service providers) in the previous 12 months include: the above categories of information we’ve “sold,” as well as email addresses, log files, browser type, operating system, and other machine information.
Other Uses of Personal Information
Research Narrative will not disclose personal information other than for the purposes listed above, without the permission of the research participant. The following are exceptions:
Under certain circumstances, Research Narrative may be required or permitted by law, regulatory agencies, or court orders to disclose personal information.
We may use or disclose personal information where necessary to identify, contact or bring legal action against someone who may be violating their agreement with us or may be causing injury to or interference with Research Narrative’s rights or property, other research participants, or anyone else that could be harmed by such activities.
In the event of a sale, merger, liquidation, dissolution, financing, or reorganization of Research Narrative, either in whole or in part, Research Narrative may disclose, transfer or assign personal information or other research data to those involved in the negotiation or transfer.
If Research Narrative shares your personal information or allows it to be collected or maintained by anyone other than Research Narrative, the use of your personal information will be governed by appropriate confidentiality and security agreements.
INFORMATION FOR CALIFORNIA RESIDENTS
If you are a California resident, you have certain special rights as follows:
Your Right to “Know” and to Request Deletion
You have the right to know the categories and specific pieces of personal information we have collected about you.
You have the right to know the categories of sources from which the personal information has been collected, the business or commercial purpose for collecting or selling personal information, and the categories of third parties with whom we share personal information.
You have the right to request deletion of personal information we’ve collected or maintain. Please be advised that our ability to delete your personal information is contingent on our ability to identify what information belongs to you. In any case, we will always use best efforts to identify and delete all personal information related to you.
To exercise these rights contact us at 1(877)865-0737 or by filling out the following webform (https://researchnarrative.com/ccpa-request-form) . We may ask you to provide additional information, such as your name and email address, in order to verify who is making the request.
Please note that any requested disclosures will only apply to the 12-month period preceding the request, and you are entitled to request disclosure regarding your personal information twice in any 12-month period.
Your Right to Opt Out
You have the right to opt out of the sale of your personal information. For more information on how to opt out, please click here.
Your Right to Non-Discrimination
You have the right not to receive discriminatory treatment by Research Narrative for the exercise of the privacy rights conferred by the CCPA, including but not limited to by denying you services, charging different prices or rates, or providing you with a different level or quality of services. Please understand, however, that we are in the business of providing research and survey results to our clients, and any financial incentives we offer to facilitate that goal may be rewarded only if the applicable survey, research project or study is fully and properly completed by the respondent, in the sole discretion of Research Narrative.
Your Right to Use an Authorized Agent
You have the right to designate an authorized agent to make a request under the CCPA on your behalf. To designate an authorized agent, please contact us as provided below. In order to verify you have authorized an agent we will require a signed, written authorization from you.
Research Narrative is committed to keeping personal information secure and will take all reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure or alteration, including reasonable encryption, firewalls, company security policies, and other measures. Please note, however, that no method of transmission over the Internet, nor method of electronic storage, is 100% secure.
We will retain your information, including personal information, for as long as necessary to fulfill the purposes for which we collected it and as permissible by applicable law.
To determine the appropriate retention period for information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.
Business cookies which operate as a quality control and verification mechanism in connection with the survey process
Performance cookies so that traffic patterns and uses on the website may be measured and optimized
User cookies so that user information may be recorded so as to enhance performance and user experience on the website
Targeting cookies that measure web-viewing for market research purposes
For more information about how to control what cookies are placed on your computer and to manage your browser’s opt outs, visit: http://optout.networkadvertising.org/
“DO NOT TRACK”
While Research Narrative honors (and will not interfere with) all browser settings set to “do not track”, Research Narrative has no control over third party websites that may have different policies or procedures. You are urged to consult, as applicable, with the privacy policies of such third party websites.
CHILDREN’S PERSONAL INFORMATION
Research Narrative does not knowingly make direct contact with children under 16 years of age to participate in research activities or collect or sell their personal information. If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, please contact us as provided below. Research Narrative will take reasonable steps to remove that information at your request.
If you make a request to access or delete your information, or to opt out of the sale of your personal information, we may ask you for additional information to verify your identity. This information may include: your full name, birth date, phone number, email address, or other basic personal information about you that we already have on file.
CLASS ACTION WAIVER
5601 West Slauson Ave., Ste. 257
Culver City, CA 90230